Help please?

[DeletedUser]

Okay, so my problem isn't big at all,but it prevents me from playing.The tutorial is stuck in my screen whenever I play, and once when I moved it it got stuck at the top of the screen.So now I can't see a portion of my screen while I am playing, and it is stopping me from using what is under it.The menu bar is not displayed on my screen so I can't move or close the tutorial.It's not that big of a problem, it just prevents me from playing.

 

[DeletedUser]

yeah I did the same think to check it out and now i can't move it either. Send in a support ticket ingame, they will fix it for you.

 

[DeletedUser]

Thanks, but now I have a dumb question, how can i send a support ticket?

 

[DeletedUser]

found a solution

open tribalwars in another browser or clear your history and cookies on the one you are using. exit out of the browser and restart it again. the tutorial menu should be back to where you found it when you first logged in.

or click this link http://us1.tribalwars.us/game.php?screen=overview&intro&tut_exit make sure you are logged in when clicking this link. it should work

you can send support tickets by going to settings > support ticket

 

[DeletedUser]

ahh, thats why, i cant access my settings since hte tutorial was in the way. Thank you very much!

 

[DeletedUser]

yeah np, is it all fixed now?

 

[DeletedUser]

Yes it is, the link worked fine.

 

[Dase]

Okay, so my problem isn't big at all,but it prevents me from playing.The tutorial is stuck in my screen whenever I play, and once when I moved it it got stuck at the top of the screen.So now I can't see a portion of my screen while I am playing, and it is stopping me from using what is under it.The menu bar is not displayed on my screen so I can't move or close the tutorial.It's not that big of a problem, it just prevents me from playing.

search in settings.

 

[DeletedUser]

closing this as everything is solved